In a brief appearance on the in-house HIMSStv programming during the HIMSS 2019 conference, I emphasized the importance of finding the right balance between digital tools and human interaction. We’ve spent a number of years chasing the ideal of digital and the scalability of digital and moving away from the human touch. We are now learning that it is absolutely necessary to humanize healthcare, to infuse solutions with empathy and to work hard to find the right blend of digital tech and humanity. Many of my clients, and many other leading healthcare innovators, are working to find that perfect balance.
David Harlow
The Harlow Group LLC
Health Care Law and Consulting
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